Uncheck the Use fastest scrolling method option. Select Profile Settings, find Input, locate Properties, and click the Scrolling tab. To solve it, you should follow the actions below: Some users reported that the scrolling capture cuts off the very bottom edge of the screenshot or displays it as a black section in Snagit 10 in Internet Explorer. Scrolling capture takes a black section in Internet Explorer? Using the Snagit 11 Custom Scroll or Snagit 12 Custom Scroll is recommended as the alternative.ģ.

Scrolling capture is not supported in Safari on Windows and Opera. Scrolling capture is not available in Opera or Safari? If you receive an error or no response when capturing a scrolling website, you can fix the problem by using a different browser.īesides, you can upgrade the latest Snagit to solve the problem, because the scrolling profiles were added to Snagit 12.4 and later.Ģ. Snagit Scrolling Screen Capture Not Working? Here Are Fixes Well, I am definetly very disappointed, especially so since I had the opportunity to ask them directly about that specific feature on the phone ! Not telling the truth to customers is not serving this company! KDSTechwriter Jr.Part 2. So, the MadCap Software Sr Territory Manager put me on line with one of their developer and I was told the autoscroll feature was part of Capture V3 and doing exactly what I need it to do! The thing is that before we ordered this software, I wanted to make sure Capture was doing that specific feature I had seen working great on Snag It (We were considering buying Snag It instead actually!) Net Framework, though that's just a theory

My guess is it will work with anything Microsoft and probably anything that uses the. Testing a little more, it seems to work with Windows Explorer. I don't have IE6 on this machine or I'd test with that too.

Programzeta wrote:I don't think it works with Firefox.

Snagit 12 scrolling capture not working